Frequently Asked Questions

General Design Questions

Yes. I have a hourly rate for graphic design services. Please contact me and we can get you booked.

Yes! CANVA – please contact me and I will guide you on how to use it.

Depending on the scope of work: Branding projects typically take 4-12 weeks. Smaller design projects take about 1-2 weeks. Logo design takes about 2 -3 weeks.
It also depends on my current workload at the time of your enquiry. I will inform you of timelines after our initial meeting.

For the individual or business owner ready to invest in a creative relationship. It’s for someone that is ready to raise up and shout their brand from the crowd and build trust, knowledge and loyalty with their customers.

The individual or business owner is not ready to invest time or money to develop, learn, and grow and trust with the process — someone who wants a job done yesterday.

I only take on 2-3 clients per month to ensure that I give every project the time and attention it deserves. After our initial conversation via email and or phone call, I can fully let you know if I have space available to be present with your design work.

Website Design Questions

This depends on your needs. I have the capabilities to strategically build a website around user experience and customer journeys, write keyword-optimized copy, do basic SEO optimisation and connect your site to Google Analytics. In some cases people prever to direct the layout themselves, in which case I will put everything together as required.

A well-designed website builds immediate trust in your potential customers. If they cannot find you online, they will question your reliability. In addition to this, your website is a source of information for your customers. If they cannot find the information they need online, chances are slim that they will contact you to buy something from you.

There is no set answer to this. It all depends on what you need, how big your site will be, where you buy hosting,
etc. I will sit down with you, we will discuss your needs and I will send you a quote afterwards.

Again, this depends on a lot of factors that makes it difficult to give a set timeframe. It is different for each site. We will sit down, discuss your needs and I will be able to give a more accurate timeframe for your specific requirements.

I use WordPress. It enables my clients to also update their site, giving them the choice to do it themselves or pay me for updates and maintenance afterwards.

Of course! Depending on your needs, I can help with maintenance when needed for a small, once-off fee, or you can sign up for a monthly support package.

Absolutely! I work mobile responsiveness into my templates from the start, ensuring that the site looks great, no matter the screen you view it on.

That depends on your preferences. You can either do it yourself, or you can let me know and I will include it into your quote.

Getting your site to rank well on Google takes money, time and expertise. I can help you get onto Google, but I am not an expert in SEO and will only be able to help you up to a point.

BRand Strategy Questions

A brand strategist is a professional who helps businesses define and develop their brand identity, positioning, and messaging. They analyze market trends, target audience preferences, and competitive landscapes to create a cohesive and effective brand strategy. This includes
crafting a unique brand story, logo, visual elements, and guidelines for consistent brand communication to build strong customer relationships and drive business success.

Firstly, A brand is NOT YOUR LOGO. A great quote by JEFF BEZOS is: “Your brand is what people say about you when you’re not in the room.” A Brand is the heart and personality of your business. If your business was a person, the brand will be the face, heart, soul, personality and voice that your consumer will be introduced to. Your ideal customer needs to know, like and trust your brand in order to stay a life-long supporter.

It’s an instruction booklet that tells you how, where, and when your corporate identity should be used. It’s a rulebook for your logo and your company’s branding Constitution. It can be concise or lengthy, but a brand standards manual is almost always a necessity.

Adding strategy to your design provides an internal foundation for the creative direction that works with your business goals. This ensures that your hard-earned money spent on a design does not just provide great looking work but ensures creative and functional designs that meet objectives and provide the functionality to your communications, branding and marketing needs.

Absolutely YESSS! Investing in a great brand strategy will set you apart from your competitors. It will ensure a brand that grows and evolves with you as your business grows. Establishing your brand personality will emphasise your business by captivating your potential customer making them a life long follower and supporter.

We KNOW that the investment will have positive impact on the bottom line of your company. Investing in brand strategy creates a culture of trust, knowledge and loyalty with consumers. However we pride ourselves to wanting to develop a long time business relationship with our
clients and have payment options to make the financial impact easier. We are also open to developing a package that suits your ideal needs and grow with you as your company grows.

Social Media Management Questions

Yes, you are more than welcome! I do ask that you let me know at least a day before if I need to design any visuals. Also be reminded that extra posts will incur extra cost on your final monthly invoice.

Of course! I will be happy to setup your social media profile. I will give over all ownership of the page/profile to you, for in case we go our seperate ways. This way, you will always have full ownership of your profile/page. I will also make sure you have any login details that might be needed to sign in to platforms like Instagram

Yes I can. I do recommend that you use your own Meta ad account for this, as it gives you more leverage to track conversions.

Yes I can. As with the boosting, I do recommend that you use your own Meta ad account for this, as it gives you more leverage to track conversions.

Boosting a post just show your post to more people within a certain audience. With an ad campaign, we can setup goals (like lead generation, sales, messages, website clicks, etc.) and we can track these goals more effectively. Ad campains generally also generates a lot more reach than boosting a post.

I have a good knowledge of Facebook, Instagram and Linkedin. On request I can also help you with managing TikTok.

For the individual or business owner ready to invest in a creative relationship. It’s for someone that realise that brand awareness is just as valuable as a sale.

– The individual or business owner is not ready to invest time or money into generating brand awareness for their business, build trust with their clients and don’t want to communicate on a daily basis with their clients.
– People who believe social media is a magic wand that will make them millions of sales through a few posts.

Yes! Meta (Facebook and Instagram) allows for a minimum budget of N$40 per day. I would
suggest to have a budget of at least N$100 per post to make your ad campaign more effective.

Facebook, Instagram and Linkedin have strict security measures in place to protect their users. While some data has been leaked, it was never finacially related

No, your card is linked to your profile and I cannot use it for anyone else but your account.

No, I will not be able to few any of your sensitive information, such as you card number or any other details required to link the card anywhere else.